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The CustomMade Fitting Process



80% of men wear shoes the wrong size. 60% of men have different size feet. 

Most men that swing by our showroom don't even know the size of their feet....much less have an actual measurement taken. 

Our CM fitting process would find the right fit for you in less than 20 mins. 

All you have to do is to sit back, relax and have your feet ready. We'll guide you through the whole process. 


at custommade, you don't need to understand shoe fit, because we do





A shoe last is the mold (see above image) that shoes are crafted on. It is the most important part of the shoe making process. 

The shoe last determines the

  1. Fitting of the shoe
  2. Shape of the shoe

This means shoes made from different shoe last would have different fitting, even though they are the same size. 

CustomMade has three different shoe last. This means three different fitting for each size. 

Having more fitting options means you can have a more customized and comfortable shoe fit. 

And our CM fitting process is about guiding you to find that best fit from our various sizes and fit. 

Really, it's a lot easier than it sounds...we just need less than 20 mins. 




Characterized by its sharp chisel shape. 

Sleek and trendy

It has a narrow fit. Meant for men with narrow feet. 



Characterized by its smart round shape

Timeless and classic. Our most popular shoe last

It has a well balanced fit. Meant for men with regular width




Characterized by its soft chisel shape

Exquisite and modern

It has a slightly wider width. Meant for men with wider feet. 


Frequently Asked Questions


1.) How is this CustomMade if you do not customize the shoe last to my feet?


I believe you got it mistaken with bespoke shoes.

Bespoke shoes either create a new last or amend an existing lasts especially for you (semi-bespoke).

This is why bespoke services can cost up to thousands and many months to provide. However, we can provide the next best thing much faster and much more affordable. (besides, who wants to pay thousands of dollars for a pair of shoe)

For custom shoes, we do not make any amendments to our shoe lasts. Instead, we provide a more customized fitting by providing a wide range of sizes and fitting for you.

Through our CM fitting process, we find the best fit last that is perfect just for you.


2.) If you do not customize the shoe last, what is the advantage of The CM fitting Process?


The CM fitting process is a custom fitting process designed to find the perfect fit for you from our wide range of sizes and lasts.

From fitting more than 1000 pairs of feet, we have developed fitting tests to determine “what is a good fit”. 

We offer personalized fitting advice from our fitting expert, compared to sales assistant in departmental stores/big brands that would not be as knowledgeable as our experts.

Also, we have a wide range of sizes and fitting (snug and relaxed fit), compared to “off the shelf” shoes, which usually comes in standard size and width.

In short, just chill out, hang back and let us guide you through the whole process! It’s a lot easier than explained.

3.) What sizes do you carry?

We carry sizes from US 5 to 14.

And we do not ever run out of sizes.

4.) What if my shoe does not fit well when I collect them?


Gasps! Oh no. While it is very unlikely to happen, we do understand your concern and entertain such a possibility.

Our sizing is based on standard shoe template that you can try out with our fitting shoes.  The construction of the shoe would be done on the same template as the fitting shoes so the sizing would be identical.

If the fitting from our fitting shoe and your finished shoe differ significantly, we would happily remake a brand new pair for you on top of our complementary shoe care kit to compensate for our mistake.

However, if there is no significant difference, this means that you made the choice of that size/fit based on our fitting shoes and we will not offer a remake.

That being said, there are still solutions that we will offer to help you out! After all, we strive to give you the best shopping experience you can find!

WE're located at 82 telok Ayer st! 

nothing beats checking and trying out our shoes in person! 

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HP: +65 8717 0179 (Cecilia)

Email: (nigel) 


Weekdays: Noon to 730pm (last appt) 

We welcome walk ins on weekdays! do give us a heads up first though. 
Weekends: By appointment onlys. 


82 TELOK AYER ST, #02-04, S048467

Please enter from stairs 94 (NOT 82) - beside an Indonesia restaurant

It is across the road from PWC building and Telok Ayer MRT exit B
Above AMOY hotel and Far East Square. 


  1. Raffles Place MRT (10 mins walk) 
  2. Telok Ayer MRT (2 mins walk)